Exhibitor FAQs for Commonly Asked Questions and Answers About MD&M West.
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Exhibitor FAQ’s
Dedicated to making the exhibitor experience as quick, easy, and rewarding as possible, we have compiled a comprehensive list of frequently asked questions to address any queries or concerns you may have as an exhibitor. We are committed to providing you with the guidance and support necessary to make the most of your participation.
Covering topics from general inquiries to travel to questions specific to your needs as an exhibiting company, this is your go-to resource for all the frequently asked questions about our event.
How can I become an exhibitor?
The process to join over 1,715 leading manufacturers on the expo floor at next year’s event can be accomplished through just three easy steps. Visit our Become an Exhibitor page to learn more and submit your registration form.
What is the cost per square foot to exhibit?
Pricing varies between show brand and booth options. To get in touch with a sales representative to discuss booth and pricing options and availability, email us at [email protected] or call us at 844-826-6316.
What is the cancellation policy for exhibitors?
The cancellation policy is outlined on your booth contract. Depending on the date of the cancellation, either 30%, 60%, or 100% of your commitment will be considered due at the time of cancellation.
Is there a payment schedule I can follow?
The payment schedule is outlined in the terms of your contract with the dates corresponding listed. In general, 30% is due 12-9 months out from the show, 60% is due 9-6 months out from the show, and 100% is due 6 months out from the show.
What are the target move-in and move-out dates?
Move-In: Thursday, January 30th – Monday, February 3rd (based on targeted floorplan)
Move-Out: Thursday, February 6th (4–10 p.m.) – Saturday, February 8th (8 a.m.–12 p.m.)
Are there any booth regulations that exhibitors need to follow?
Please read and fill out our booth review form no later than Friday, January 3rd, 2025 to see if your booth is compliant with display and safety rules and regulations. The booth review form can be accessed here .
For more information, please contact [email protected] or our Senior Operations Manager, Joey Cruz, at [email protected].
Who are the official service vendors for the show?
Access our list of official show vendors and their contact information.
How do I know which show brand is right for me?
Our Why Exhibit page gives you access to our individual exhibitor brand pages, each with their own statistics and information about the products, industries, and companies visiting. Click here to discover each trade show and find which one best fits your business. To speak with a sales representative, email us at [email protected].
How many badges do we receive with our booth?
You can receive up to 10 badges per 10x10 booth upon arriving at the event. If you lose your badge, you can pick up a new one at any of our exhibitor service booths at the convention center. If you go over your 10 badge limit, however, there will be an additional cost for any extras.
How can an exhibiting company get more exposure before/at the show?
Visit our Sponsorship & Marketing Opportunities & Why Exhibit page to learn more about all the pre-event and onsite marketing opportunities to maximize your exposure at the event. Call us at 866-267-7339 or email at [email protected] to learn more about all the curated pre and post-event promotions that take your marketing to the next level. You may also email our Sponsorship team at [email protected].
What is included in the basic online exhibitor directory listing, and how can I upgrade?
To upgrade your basic listing to a featured listing Smart Bundle that includes three licenses for the onsite lead retrieval app, upgraded listing status on the website and mobile app and more, please reach out to the sponsorship team at [email protected].
How can I improve my priority point standing?
Each exhibitor gets 1 priority point for every year they exhibit plus 1 pt for every $3500 spent in that year’s event. These accrue yearly. You can also apply the money spent on our media products towards you event pts for the show at the same 1 pt for every $3500 spent.
Who should I contact regarding speaking opportunities?
The deadline for submitting speaking proposals is Friday, July 26, 2024. To inquire about speaking opportunities, reach out to Lauren Moore at [email protected] or 817-422-1342.
How do I become a sponsor?
If you’re interested in becoming a sponsor for our upcoming event, please reach out to our sponsorship sales team at [email protected].
How do I become a partner?
To learn more about becoming an Association Partner, please reach out to Linnette LaFontaine at [email protected].
If you’re interested in becoming a Media Partner, please contact Nick Neubauer at [email protected].
How do I market my booth at MD&M West?
Through our new Customer Invitation Program, a free, and fully customized, pre-show marketing service. The program is a complimentary, convenient resource designed to provide everything you need to promote your presence at MD&M West 2025, while inviting your colleagues and prospects to register as your guests. The program includes: An exclusive promo code, personalized banner graphics, ready-to-send HTML email invites, web invites, and social media tools. The link to your customized dashboard has been emailed to your primary exhibit contact and is available in your Exhibitor portal.
When/where does this event take place?
February 4-6, 2025
Anaheim Convention Center
800 West Katella Avenue
Anaheim, CA 92802
What are the hours of the event?
Hours of the Event:
Tuesday, February 4, 2025: 10 a.m.- 5 p.m.
Wednesday, February 5, 2025: 10 a.m.- 5 p.m.
Thursday, February 6, 2025: 10 a.m.- 4 p.m.
Hall E opens at 9:30 a.m. on all three days.
Registration Hours:
Sunday, February 2, 12 p.m. - 5 p.m.
Monday, February 3,
Lobbies A/B: 7 a.m. - 5 p.m. (Conference Registration Only)
Hall E: 8 a.m. - 5 p.m.
Tuesday, February 4,
Lobbies A/B: 7 a.m. - 5 p.m. (Conference Registration Only)
Hall E: 8 a.m. - 5 p.m.
Wednesday, February 5,
Lobbies A/B: 7 a.m. - 5 p.m. (Conference Registration Only)
Hall E: 8 a.m. - 5 p.m.
Thursday, February 6, 8 a.m. - 4 p.m.
Conference & Workshop Hours:
Design.Engineer.Build. Conference
Tuesday, February 4, 10:15 a.m. - 3 p.m.
Wednesday, February 5, 10:15 a.m. - 3 p.m.
Medical Battery Conference:
Tuesday, February 4, 10:15 a.m. - 3 p.m.
Pre-Expo Workshops:
Medical Battery Workshop
Monday, February 3, 12 - 4 p.m.
Session 1 – 12 - 2 p.m.
Session 2 – 2 - 4 p.m.
Smart Manufacturing Workshop:
Monday, February 3, 9 a.m. - 4:30 p.m.
Cutting-Edge Sterilization Technologies Workshop:
Monday, February 3, 10 a.m. - 5 p.m.
Generative AI: Risks & Rewards Workshop:
Monday, February 3, 1 p.m. - 4:30 p.m.
How much does it cost to attend the expo?
Registering for an Expo Pass is completely free of charge up until the start of the event. The price increases to $199 the day of the event through the final day. For all conference and workshop pass information, visit our passes and pricing page.
Where is registration and badge pickup located?
Exhibitor badge pickup is located in Hall A/B lobby. Additionally, exhibitors may retrieve their badges during move-in at the back of Hall A/B, specifically at the breezeway located towards the loading docks. Please note that this location is only open during exhibitor move-in from Sunday, February 2nd to Monday, February 3rd.
When should I pick up my badge?
Peak registration hours during the first two days of the show are from 10 a.m.– 12 p.m. We recommend arriving a day before and picking up your badge on Monday, February 3rd to avoid any wait times.
Is there a dress code?
There is no stated dress code to attend MD&M West 2025; however, we do recommend that you dress professionally to make the best impression on your potential partners. Due to the high amount of walking on the show floor, we encourage wearing comfortable shoes as well.
Can children attend the show?
For safety, insurance and security reasons, no one under the age of 18 is permitted in the expo halls or conference meeting rooms at our show. There are no childcare services available on-site.
Only utility animals for the physically challenged are permitted. Please contact us at 310-445-4200 if you are handicapped and require special assistance in order to attend our event.
How do I get on the mailing list for next year’s expo?
If you register for one of our shows, you will be added to the mailing list for that event and will receive information regarding next year's show as it becomes available. If you would like to be added to the mailing list for our other events, complete the online registration inquiry form for that event. You'll find the complete list of all events at findmanufacturingbuyers.com. To be removed from our mailing list, please email [email protected] and specify the show(s) from which you would like to be removed.
Where can I find a detailed list of exhibitors?
A detailed list of exhibiting companies will be available upon our event dashboard and mobile app going live.
Exhibitors will have the opportunity to upload their company information, products, and ways to contact for all attendees to easily access. We will update you on the start date of the dashboard going live closer to the date of the event.
Will food & beverages be available at the event?
A multitude of concessions and coffee stands will be available in the lobbies by the show floor.
From 11 a.m.- 2 p.m. all three days, various food trucks will be stationed outside for all attendees and exhibitors to purchase food from.
I’m having trouble with my mobile phone, what do I do?
Here are some helpful links to help with troubleshooting your mobile device:
If you require additional assistance, please head over to our Registration Customer Service counter at the Anaheim Convention Center lobby, and one of our staff will be able to assist you.
Is there a coat check?
Yes, coat check is located in the lobby, outside of Hall C.
Where is first aid?
Room 112 (located on the main level) is designated as the First Aid station for any medical assistance needed during the event.
What if I lost an item?
If you've misplaced any items, you can inquire at the Lost & Found located in Hall E, near Registration. For assistance, contact ACC Guest Services at 714-765-8950.
Is there a press room for media attendees?
For members of the press, the Press Room is situated in Hall A, Booth 5189.
Where can I find additional services and facilities?
- Ride-share Pick-up/Drop-Off: The designated area for ride-share services is the Transit Plaza, located outside of Hall D, near the Marriott Parking Garage.
- Shuttle Pick-up/Drop-Off: The Transit Plaza, situated outside of Hall D, near the Marriott Parking Garage, is the designated area for shuttle services.
Will there be a Blood Drive?
Yes! In honor of Sterile Packaging Day, MD&M West is partnering with Red Cross and SPMC to host a blood drive. Donating blood is a quick and impactful way to make a difference.
Here are the details:
- Date: February 6, 2025 from 9:30 a.m. - 4 p.m.
- Location: Anaheim Convention Center Exhibit Hall E.
- Click here to schedule your appointment.
- More Info, click here.
What is the event dashboard?
Open when registration opens and 4 weeks after the live event, registered attendees can access their event dashboard, available on the Apple Store, Google Store, and on your web browser.
This virtual component gives you more opportunities to explore our event and its features, connect with exhibitors, attendees, speakers, and advance your engineering solutions.
Your dashboard includes exhibitor profiles, networking and meeting features, a personalized show agenda, downloadable resources, and much more. Visit our event dashboard page to learn more.
How can I access the event dashboard on the web?
You may access the event dashboard by visiting https://imewest25.mapyourshow.com/8_0/login/login.cfm
How do I download the mobile app?
The mobile app can be downloaded through the Apple Store or Google Store once it goes live. Links to the app will be provided on our event dashboard page closer to the date of the event.
What features can I expect with the mobile app/web platform?
Your Event App includes:
- Exhibitor Profiles: Research suppliers and technology vendors
- Networking and meeting features: connect with other attendees, speakers, and arrange meetings with exhibitors ahead of the live event
- My Show Planner: Create your personal show agenda by adding exhibitors, products, and educational sessions to your planner for the most efficient onsite experience
- Exclusive, limited time only, educational sessions: available 1-day only
- Downloadable white papers and product information
- A selection of recorded presentations in the Session Library, and much more!
Where can I find information about the speakers and education sessions?
You can discover all the information on our education stages, conference programs, and training seminars on our Events & Education menu tab. A detailed list of all education sessions and speakers, including keynotes, will be available on our event dashboard once it goes live closer to the date of the event.
How do I become a speaker at the event?
To inquire about speaking opportunities, reach out to Lauren Moore at [email protected] or 817-422-1342.
What networking/special events can I attend?
We offer a variety of fun and engaging networking events throughout the trade show to keep you entertained and give you even more opportunities to solidify your leads and build new ones.
During the day, we offer our Keynote Networking Breakfast and Booth Crawls. When you’re ready to wind down after a long day on the show floor, stop by for some free refreshments and music at our Welcome Reception and Beer Garden Happy Hour. Visit our Networking Events Page to learn more.
Can I attend educational sessions at MD&M West?
- Absolutely! MD&M West offers a variety of educational opportunities:
- Free Education: Several educational sessions are presented throughout the event at our show floor theaters. These sessions cover various topics relevant to the event and are free to attend for all expo visitors. Learn more about our free expo education at https://www.mdmwest.com/en/education/education-overview.html#expo-education
- Conference & Workshop Programs: For a more in-depth learning experience, MD&M West offers conference and workshop programs alongside the expo. These programs cover a wider range of topics and require separate registration fees. Learn more about our conference and workshop programs at https://www.mdmwest.com/en/education/education-overview.html#conferences
What are the conference & workshop hours during the event?
Conference & Workshop Hours:
Design.Engineer.Build. Conference
Tuesday, February 4, 10:15 a.m. - 3 p.m.
Wednesday, February 5, 10:15 a.m. - 3 p.m.
Medical Battery Conference: Tuesday, February 4, 10:15 a.m. - 3 p.m.
Pre-Expo Workshops
Medical Battery Workshop –
Monday, February 3, 12 p.m. - 4 p.m.
Session 1 – 12 p.m. - 2 p.m.
Session 2 – 2 p.m. - 4 p.m.
Smart Manufacturing Workshop - Monday, February 3, 9 a.m. - 4:30 p.m.
Cutting-Edge Sterilization Technologies Workshop - Monday, February 3, 10 a.m. - 5 p.m.
Generative AI: Risks & Rewards Workshop – Monday, February 3, 1 p.m. - 4:30 p.m.
Where can I find more information about the conferences and workshops?
You can visit the MD&M West website for a detailed agenda and information about the conferences and workshops offered. The "Events & Education" section provides a full listing
What kind of sessions will be offered at MD&M West?
MD&M West offers a variety of educational sessions, keynotes, and workshops covering the latest trends and innovations in manufacturing.
What topics do the workshops cover?
- Here's a breakdown of the workshop topics offered:
- Smart Manufacturing – Why It Matters and How to Achieve It: This workshop dives into the importance of smart manufacturing, its key components, and getting started with implementation. Learn why smart manufacturing is crucial for staying competitive and how to take the first steps towards these innovations in your operations.
- Cutting-Edge Sterilization Technologies Workshop: Explore the latest sterilization technologies revolutionizing medical practices with increased safety and efficiency. This workshop delves into scCO₂, NO, and ClO₂ sterilization methods, promising advancements in safety and environmental friendliness for medical equipment.
- Medical Battery Workshop: Focusing on the ever-growing medical device sector, this workshop tackles optimizing battery usage in medical devices for guaranteed performance and longevity. It's ideal for anyone seeking to improve reliability and efficiency of medical device batteries.
- Generative AI: Risks & Rewards - A Practical Lesson in Leveraging Gen AI to Improve Your Business: This exclusive workshop offers a practical approach to leveraging generative AI for your manufacturing business. Explore both the potential benefits and potential risks associated with this technology.
- Please note: These workshops require separate registration fees and detailed information is available on the passes and pricing page.
Is Breakfast and Lunch included with my Conference Pass?
- Breakfast is not included with the Conference Pass. However, we invite you to join our exclusive Keynote Breakfast on the 3rd level lobby before the morning keynotes on Tuesday and Wednesday mornings, starting at 8 a.m.
- Lunch is provided daily for pass holders and will be served at 12 p.m. - 1:15 pm near the conference rooms.
- We also invite all pass holders to join our closing reception on Wednesday, February 5, 2025 from 3 - 3:30 p.m.
Who can attend the Conference Closing Reception?
Design.Engineer.Build. Conference and Medical Battery Conference pass holders can attend the Conference Closing Reception on Wednesday, February 5, 2025 from 3 - 3:30 p.m.
When and where are the Keynotes?
- Don't miss the inspiring Keynotes happening on both February 4th and 5th!
- Time: 9 - 10 a.m.
- Location: Level 3 Ballroom
- Fuel your morning by attending the Keynote Breakfast beforehand. These breakfasts start at 8 a.m. each day in the Level 3 lobby.
Is there a keynote networking breakfast?
- Start your day off right with the Keynote Networking Breakfast, happening before the keynote presentations each morning.
- Dates: February 4th and 5th
- Time: 8:00 AM
- Location: Level 3 Lobby
Is it free to participate in the A.M. Workout?
Participating in the A.M. Workout is included with your existing Expo, Conference, or Workshop pass. So, no need for an additional registration fee.
When are the A.M. Workout Sessions?
The A.M. Workout sessions are offered on Tuesday and Wednesday mornings. Click here for more info.
What is News and Brews?
News and Brews is a live, in-person news-style event featuring top podcasters and influencers in the industry. Stop by Hall E near registration and grab your favorite beer or coffee while our news correspondents interview key figures in advanced manufacturing and discuss major trends, business strategies, new innovations, and diversity and sustainability.
What can I expect?
- Industry Insights: Experts discuss trending topics in advanced manufacturing.
- Live Discussions: Topics include medical devices, packaging, automation, design, and plastics.
- Interactive Format: Experience a dynamic, news-style atmosphere.
When and where is it happening?
Hall E
Tuesday & Wednesday: 9:30 a.m. - 5 p.m.
Thursday: 9:30 a.m. - 4 p.m.
When and where is the Beer Garden Networking event?
- Mingle with fellow attendees and unwind at the Beer Garden Networking Event!
- Date: Wednesday, February 5th
- Time: 5 - 6:30 p.m.
- Location: Arena Plaza
- Enjoy a casual atmosphere, sip on refreshing brews from a diverse selection of local vendors, and connect with industry professionals and colleagues. It's a perfect opportunity to unwind after a productive day and forge new relationships.
• When and where is the Welcome Reception?
- Join us for a celebratory kick-off to our 40th anniversary and the future of manufacturing at the Welcome Reception! Mingle with fellow attendees, exhibitors, speakers, and partners in a vibrant atmosphere.
- Date: February 4th
- Time: 5 - 7 p.m.
- Location: Grand Plaza
- Enjoy delicious catered food, refreshing cocktails, and live music! It's a perfect opportunity to reconnect with colleagues, make new connections, and celebrate this momentous occasion.
What is the address to the Anaheim Convention Center?
Anaheim Convention Center, 800 West Katella Avenue, Anaheim, CA 92802 USA
How do I get to the expo?
For directions to the convention center, click here.
Can you recommend a hotel?
In partnership with onPeak, we’ve secured hotel rooms at a selection of the best Anaheim hotels. onPeak hotels are offering discounted rates that typically average 30% less than what you’ll find on other travel sites and you still earn your hotel rewards points so you can take advantage of your loyalty status. Visit our Travel page to learn more and secure your hotel room.
What airport should I fly into?
There are four airports within driving distance of the Anaheim Convention Center. The nearest airports are the John Wayne Airport in Santa Ana (SNA), Long Beach Airport in Los Angeles County (LGB), and the Los Angeles International Airport (LAX).
Do you offer airline discounts?
In partnership with multiple airlines, including Air Canada, American Airlines, Southwest, Delta Air Lines, and United Airlines, we provide discount codes for your air travel.
We’ve also partnered with Hertz to give you access to discounts for your car rental. Visit our Travel page to learn more.
Where can I park?
Looking to avoid long lines and save time on parking? We strongly encourage use of the Toy Story Lot, located just a short 0.4 mile walk from the convention center. (300 W Katella Ave, Anaheim, CA 92802, Entrance from Harbor Blvd.) Self-parking is $20 per day.
- Additional Parking Options:
The Anaheim Convention Center and nearby hotels offer various parking options. Here's a quick summary:- Anaheim Convention Center Parking: $20 per day, Oversized Vehicle: $40 (Credit Card Only)
- Marriott Parking: $29, Visitor: $35, Valet: $39
- Hilton Parking: Self-parking: $24, Valet: $35 )
- Sheraton Parking: $8/hour, Daily: $25, Valet: $30
- EV Charging parking locations:
- Anaheim Convention Center: (Car Park 4, Hall E entrance & North Garage P1, P3, P4) - Level 1 charging (slow speed) - Spaces are limited.
- Additional options at nearby hotels.
- Important Notes:
- There is no parking available at Angel Stadium this year.
- Review individual hotel websites or contact them for details and potential changes in pricing.
Will there be a shuttle bus service to the convention center?
Complimentary shuttle service is provided between the Anaheim Convention Center and the hotels listed on our Travel page.
I will require an invitation letter to obtain my visa to enter the United States. What do I need to do?
Requests for a visa invitation letter are available during the registration process.
Are there any places to park and charge my electric vehicle (EV) near the convention center?
Yes, you have several options for charging your EV:
- Anaheim Convention Center: The convention center offers EV charging stations on the bottom level of Car Park 4 (in front of Hall E entrance) and in the North Garage (on P1, P3, and P4). However, please note these are Level 1 chargers, which means they provide slower charging speeds (around 4 mi/hr).
- Nearby Hotels: Several hotels near the convention center offer EV charging options. These include the Anaheim Marriott, Hilton Anaheim, and Cortona/Hyatt Place. Be sure to check with the specific hotel for details and availability.
- Quick Charging Stations: For faster charging, the nearest public quick charging station is located at Anaheim Plaza (440 N Euclid St, Anaheim, CA 92801), which is approximately 4 miles from the convention center by car.
Can you suggest dining options?
Absolutely! Anaheim offers a variety of dining options. Check them out here.
Where is the rideshare pick-up/drop-off locations?
The designated area for ride-share services is the Transit Plaza, located outside of Hall D, near the Marriott Parking Garage.
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